Important updates
•website is now up and running and all working please visit pcacraft.co.uk to order
•ways to contact us -
the best way and fastest way to get a response is to message us through the admin page on facebook you can click on our name PCA Craft ADMIN and then send us a message
you can still email but this will have a longer response time, emails can be sent to [email protected]
response times are as follows -
facebook admin page - up to 2 working days
emails - up to 4 working days
please remember that we reply in the order they come in and if you send a follow up message this will start the countdown of your response time again as it will move your message to the bottom of the pile
•postage updates
as you know we have offered free postage when you spend £25 or more for the last 6 months , and postage costs are rising so we are having to change this but we will be changing our postage in general
please remember that all postage is from dispatch and not order
from wednesday 1st November 2023 our postage will be as follows
FREE when you spend £50 or more
next day delivery - £6
2 day delivery - £5
express - £9
printing services only - £3
we feel these prices are very competitive and we also do not charge on weight etc we have one flat rate no matter how big or small your order is
we will now be using a mix of couriers depending on collection times , size of orders etc
couriers that we will use - DPD , APC , Fedex,Royal mail & Amazon
you will get a notification once we have dispatched with your tracking number and the courier that we have chosen.
•also from the 1st november 2023 you will no longer need to order printing and blanks separate but please remember that your order will not be dispatched until everything is complete within your order
•dispatch times are currently as follows but we are working to bring UVDTF down over the next week
blanks - 24-48 hours
most printing services - up to 5 working days
UVDTF - up to 7 working days
business cards & flyers - up to 7 working days
•please remember that we only dispatch and reply to emails and messages monday - friday and not on weekends
thanks