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Normcore Coffee sent this email to their subscribers on September 3, 2024.
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NORMCORE COFFEE
Fixed Payment Issue + Updates COLOMBIA
Fixed Payment Issue + Updates
First of all, thank you for the supportive messages last weekend. I couldn't reply to all of you, but I will start communicating
with you step by step.
Our website had an issue with shop payment (Shopify Payment). So many of you couldn't order. I chatted with the support team, and
they are working on fixing this issue. By the time I connect Stripe payment, so finally you can make an order online now (I have
tested and worked well)
On Monday and Tuesday, I could send out 35 orders and refund five orders. I expect to fix it by the end of September. I will
contact each of you with a new email ([email protected]). Right now, I am working all by myself, so it's a bit slow to
fix, but I will make sure to fix problems properly.
Updates
* We are starting 250G size instead of 200G
* Gold Label is Back - Finca El Diviso Geisha Honey
* Paypal payment is on hold while we are using Stripe Payment (until the Shopify team fixes shop payment)
* Unfortunately, I couldn't save the old email. [email protected] is the new email we are using.
* Pick-up is not available anymore as the new owner runs the offline store.
* The current Discount rate will last till we fix all the issues.
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